Julie’s gadget diary – Samsung makes great phones, so why can’t I love them?

Verizon Wireless was kind enough to send me a shiny new Samsung Galaxy S9 smartphone to test for a few days and it’s an all around awesome phone. From the look of the hardware to what’s under the hood, this is a phone that many Android fans would love to own, but for some reason, I just can’t seem to fall for one of them.

You look like you haven’t changed a bit since I last saw you

At first glance, the S9 looks identical to the Samsung Galaxy S8 from last year with a glass front and back sandwiching a metal frame. The new handset is slightly heavier, and a few tenths of a millimeter thicker and wider S8. But those are things you won’t notice at all when you hold the phone in your hand. It’s not until you flip the phone over that you will see the biggest physical difference compared to the S8. The often criticized location of the fingerprint sensor on the S8 has been updated on the S9 to a new location below the camera lens.

There’s a new home for the fingerprint scanner

If you’ve been a regular visitor of my reviews, you’ll know that I am usually grumpy when it comes to talking about fingerprint sensors on smartphones. Until recently, I’ve had the worst luck with getting them to work for me for more than a day or so after the initial setup. That changed with the Pixel 2 XL and even more recently with the Huawei Mate 10 Pro, both of which have wonderfully fast and accurate sensors on the back. I’m happy to report that the S9’s fingerprint sensor is not terrible! Notice that I didn’t say it was surprisingly great and wonderful. It’s neither of those things for me. But, it’s not terrible and even after several days it still works for me at least most of the time.

One interesting feature of the S9 is that it now uses Intelligent Scan, which is a combination of iris and facial recognition that works simultaneously. I also noticed that the S9 will unlock the phone with your face if your fingerprint doesn’t work first or vice versa. Maybe that’s the same way the S8 works, but this is the first I’ve noticed it. Even in low light facial recognition works really well. However, it didn’t work in total darkness.

Other updates

  • The Samsung Galaxy S9’s CPU is a bit more spiffy than the S8.

Galaxy S8: Qualcomm Snapdragon 835 or Exynos 8895, 4GB RAM, 64GB + microSD
Galaxy S9: Qualcomm Snapdragon 845 or Exynos 9810, 4GB RAM, 64GB + microSD

  • Bixby has been updated. One word, ick. It still feels clunky and I prefer using Google assistant.
  • The S9 features Dolby Atmos and AKG speakers that sound great and give you almost a surround sound feel when you watch video in landscape orientation.

Don’t forget the camera

Samsung kept the S9’s camera at 12 megapixels but they added a variable-aperture lens that opens as much as f/1.5 for low-light shots and as small as f/2.4 for bright shots. They also improved the Dual-Pixel performance. What does that mean in non-photographer speak? It means that the camera is good. Crazy good. Here are some sample shots right out of the camera with no retouching applied (except for rotating the tree picture in WordPress).







Another new feature on the S9 is AR emoji which is Samsung’s version of Apple’s Animoji only way creepier.

The way it works is that you take a picture of yourself and it takes your face and lets you customize your hair and clothes.

You can then use animated GIFs in your messages like the one above showing me waving at you. Does it look like me? Yeah, I guess so, but why? These cutesy features must be for teens, because other than goofing around with it for a few minutes, I’d probably never use it.

Should you buy the Samsung Galaxy S9?

If you already own a perfectly fine S8, then no. In my opinion, the S9 just doesn’t have enough updates to justify upgrading. That doesn’t mean that Samsung won’t sell millions of them because they will. The S9 is a fantastic phone with every feature I’d ever want like wireless charging, long battery life, great camera, notification LED, HDMI out (with a USB-C HDMI adapter), DeX compatible (with optional dock), and a microSD card slot.

So now back to the question in the title of this article. If the S9 is such a great phone, why can’t I love it? I keep asking myself that question and I don’t have a good answer to it. I could say that I’m not a fan of Samsung’s version of all the stock apps, as I really prefer the stock Android experience. But, it ultimately comes down to my own personal preferences. Just like I love MINI Coopers but think Fiat 500s look hideous, or that I won’t eat mushrooms and green peppers but I love green beans and tomatoes. There are things that I like that you don’t like a vice versa.

I’m not going to say that I wouldn’t use a Samsung Galaxy S9 if I didn’t have another phone and someone gave me one. But if I had to choose between buying an S9, a Pixel 2 XL, or even the Huawei Mate 10 Pro right now, the S9 wouldn’t be my number one or number two choice… for no other reason than I like the other two phones better even though they are missing a couple of the features that the S9 offers.

I think it’s great that we’re to the point where flagship phones all have the same core set of features and choosing one comes down to the little things.

Source: The temporary loaner device was provided by Verizon Wireless.

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Julie’s gadget diary – Samsung makes great phones, so why can’t I love them? originally appeared on The Gadgeteer on March 16, 2018 at 1:51 pm.

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Samsung’s Chef Collection proves that the future of kitchens is customizeable

Samsung has been making a name for themselves lately by taking kitchen appliances and transforming them into essentially gigantic gadgets – for example, their Family Hub 2.0 smart fridge has a large touchscreen display at the center of it which helps transform the fridge into the center of the kitchen. Their new Chef Collection however turns down the flashiness a bit by offering a more sophisticated set of appliances which can be customized to fit into your home’s design aesthetic. To that effect, the Chef Collection’s fridge foregoes a large display and instead it can be installed a built-in. The Chef’s Collection dishwasher and refrigerator can also be customized with panels to match the look and feel of your kitchen. 

Samsung’s Chef Collection fridge has 3 View Inside cameras which you can access from anywhere

That’s not to say that the appliances in their new Chef Collection aren’t high tech – because they are. All of the appliances are Wi-Fi or Bluetooth enabled and be can controlled with an app. The new Samsung Chef Collection 4-Door Flex Built-in Refrigerator packs in three View Inside cameras which let you see what’s in your fridge – even while you’re shopping at the supermarket. Can’t remember if you need milk? Not a problem! The 4-Door Flex also has a Flex Zone compartment which is able to convert from being a fridge to a freezer, and vice versa, all with the touch of a button.

You can control your oven from your phone

The induction cooktop in the Chef Collection uses Virtual Flame technology which provides chefs with the visual look and feel of a real fire. The knobs on the cooktop also removable. Leave them on if you prefer an analog look, or remove them to go completely digital. Last but not least, the Flex Duo Oven has a smart divider that lets you essentially transform a single oven into two separate independent convection ovens that cook multiple dishes at different temperatures at the same time. The oven’s temperature can be controlled and monitored with an app.

All of the models in the Chef Collection are available now in a choice of stainless steel or matte black stainless steel.

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Samsung’s Chef Collection proves that the future of kitchens is customizeable originally appeared on The Gadgeteer on November 9, 2017 at 9:00 am.

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Samsung and ADT launch a DIY home security system with some extra tricks

Samsung and ADT have partnered to come out with an ADT-Monitored DIY Security and Home Automation Solution. The partnership brings together the best of both worlds – Samsung’s robust SmartThings smart home eco-system with ADT’s expertise in home security monitoring. Unlike ADT’s previous offerings, this new system is designed to be an easy DIY system that you can set up all on your own. 

In the box, you get the ADT Security Hub with its 7-inch touchscreen control panel and built-in siren, along with easy to install wireless detectors and alarms that can be used on doors and windows. The system also works as a SmartThings Hub, which means that it’s compatible with hundreds of compatible devices like lights, cameras, doorbells, door locks, thermostats, sensors, voice assistants, and more. Integration with SmartThings means that the SmartThings app can be used to control not only your smart home system but your home security system too. So in addition to getting security alerts, you can use the app to do things like unlocking the door remotely and watch video through your web camera.

A monthly fee is required for the ADT monitoring service, and it will cost $24.99 for security monitoring and an additional $14.99 for life safety monitoring, which includes more extensive monitoring for things like carbon monoxide detection. And while ADT is notorious for their contract commitments, for the first time ever, there will be no contract involved or any sort of commitment. Instead, customers can subscribe to the ADT monitoring service on a month-to-month basis, and they can even sign up for it right from within the SmartThings app, without ever making a phone call.

It’s worth noting that the Security hub operates over wi-fi by default, but it has an LTE connection integrated as a backup. ADT says that unlike most other security monitoring solutions, they are not charging extra for the LTE service.

The ADT Home Security Starter Kit retails for $549.99, with an expansion pack retailing for $199. The expansion pack includes smoke, water leak, and carbon monoxide detectors.

Fun fact: ADT is older than the automobile.

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Samsung and ADT launch a DIY home security system with some extra tricks originally appeared on The Gadgeteer on October 27, 2017 at 8:00 am.

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Samsung Galaxy Note8 review (day 5)

The minute I powered on the Samsung Galaxy Note8 and started using it, I felt the urge to ditch my iPhone 7 Plus and go running back to Android. But am I still feeling that way after using it as my primary device for the past 5 days? 

Check out my earlier posts in this series:
Samsung Galaxy Note8 review (day 1)
Samsung Galaxy Note8 review (day 2 & 3)
Samsung Galaxy Note8 review (day 4)

Day5

Today started out VERY early for me. I woke up at 3 am and was wide awake. As I lay there, I noticed that the notification LED on the phone which was on the nightstand, kept blinking and lighting up the room. You would think that using the Do Not Disturb feature would also include the notification LED. Go figure.

I went ahead and got up and went into work because (I’m crazy) I figured that I could contact people in China. I’m engineering application support for my day job and it’s tough to help our Chinese users because of the time difference.

At 4:50 am, the alarm on the Note8 went off causing me to jump like a cat who sees a scary cucumber. Wouldn’t it be nice if your phone realized you were already awake and automatically silenced the alarm for you?

The Note8 is a great camera

My day was done at noon, which was perfect because I drove around Columbus, IN to find some interesting photo opportunities to show off the Note8’s camera. Here are some samples:










Although Samsung tends to oversaturate images, I was impressed with the photo quality of the Note8 in most lighting situations.

Most people think or assume that the iPhone 7 Plus has the best camera of any smartphone, but the Samsung Galaxy Note8 sure gives it a run for its money.

Round two with Walmart and Samsung Pay

After the photo shoot, I decided to run by Walmart and give Samsung Pay another try at their self-checkout machines. If you read my day 2 & 3 post, you’ll remember that the first time I tried paying for my groceries using Samsung Pay, it displayed an error on the kiosk machine so I ended up swiping my physical credit card. Later I received a notice on the phone, that the transaction using Samsung Pay had actually worked. So I had duplicate payments. Thankfully, one of the payments was automatically reversed.

Today, I’m happy to report that paying with Samsung Pay worked just fine. It was quick and easy with no errors and no waiting.

System performance and battery life

It’s been a long time since I tested a phone that was laggy and the Samsung Galaxy Note8 hasn’t changed that. It’s very snappy loading apps, switching between apps, etc. I have absolutely no complaints about system performance.

The same goes for battery life. I’ve had no problems getting through an entire day with this phone with 30-40 or more battery percentage to spare.

Final thoughts

So, after five days of using the Samsung Galaxy Note8, do I want to put my iPhone 7 Plus in my drawer of lonely gadgets and go running back to Android?

Yes and No.

I’m always going to enjoy using Android devices. Specifically, I like:

  • The ability to have graphical widgets on the home screens
  • The ability to arrange icons on the home screens with spaces in between
  • The ability to pair both a mouse and a keyboard with the device to turn it into a pseudo computer
  • Access to the file system
  • The OS is more open for tweakers

What I don’t like:

  • I think that so many different devices with their own skins and bloatware over stock Android hurts the platform
  • Takes too long to get OS updates unless you have a Google device

Although I do feel the tug to go back to Android, I am also happy with iOS right now and am excited to see what iOS 11 has to offer. So at least for the time being, I’m sticking with iOS, but am sure at some point in the not so distant future that I’ll be switching back to Android. And then probably back to iOS, and over, and over. What can I say, I’m pretty much OS inclusive and like them both almost equally at this point.

I’ll be sorry to send back the Note8. It’s a gorgeous device and would be the one I’d buy today if I wanted the best Android device available.

Check out my earlier posts in this series:
Samsung Galaxy Note8 review (day 1)
Samsung Galaxy Note8 review (day 2 & 3)
Samsung Galaxy Note8 review (day 4)

Source: The sample for this review was provided by Verizon Wireless. Please visit their site for more info.

 

Product Information

Price: $960.00
Manufacturer: Samsung
Retailer: Verizon Wireless
Pros:
  • Very nice camera
  • Great display and I love the always-on feature
  • S Pen is handy
Cons:
  • Expensive

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Samsung Galaxy Note8 review (day 5) originally appeared on The Gadgeteer on September 19, 2017 at 4:57 pm.

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Samsung Galaxy Note8 review (day 4)

I’ve been using the Samsung Galaxy Note 8 since last Friday and what started out the type of infatuation that you feel when you meet a new love interest that shares your same interests, has cooled down to the type of friendship that you have with someone you’ve known for years. You really like that person, but they can be annoying at times. That’s the way I’m feeling about the Note8 because today is Bixby testing day. 

Check out my earlier posts in this series:
Samsung Galaxy Note8 review (day 1)
Samsung Galaxy Note8 review (day 2 & 3)

Day4

I’ve been playing with Bixby off and on since I received the Note8, but today I really wanted to focus on it to see if it could be a viable “voice assistant”. Not to let the cat out of the bag right away, but the answer is no, no it isn’t viable. Not even close…

All newer Android devices can use Google’s Ok Google voice assistant, but Samsung had to create their own version because that’s what Samsung likes to do. They even created a dedicated button on the left side of the phone to launch / talk to Bixby. The button kind of reminds me of a walkie-talkie. You hold down the button and speak. When you let go of the button Bixby is supposed to respond to your question or command.

Problem is that the button is easy to press by accident when you pick up the phone. Until just the last day or so, Samsung did not allow you to disable the button, but apparently, there’s an update that will now allow that.

You can also launch Bixby by saying “hey Bixby”.


Other than the fact that it doesn’t work very well, what I find most annoying about Bixby is the way it’s been game-ified. Every time you do something you get points that will display on the screen like +15 for opening an app by saying “hey Bixby, open my email”. And after you’ve earned so many points, it will say that you’ve leveled up. For some reason that really annoys me. I don’t want to level up. I don’t want to play a game with Bixby, I just want it to do what I ask.

Bixby is “supposed” to be smarter than Siri and Ok Google, and is supposed to allow for more conversational style requests. In most respects that’s true, it does allow you to give multiple commands based on what you’re doing. For example, you can say “hey Bixby, open my email and read my last message”. That usually works. But then you can’t say something like “archive message”. You have to say “archive conversation”. So it’s important to know the right commands to say to do what you want to do. I found that I would get tongue-tied trying to say exactly want I wanted.


I think Bixby could be really useful if you have problems using your hands to hold the phone and interact with it. But for a person without that issue, I found it to be really cumbersome and frustrating.

I saw a lot of messages like the one above. It’s also important to realize that Bixby does NOT work with all apps. For example, it will open Spotify by saying “Open Spotify”, but that’s all it seems to be able to do with that app. If I follow up with “play my driving playlist”, it will open Google Play Music and tell me there’s no such playlist. Or if I just say “play music” while inside Spotify, it will also launch Google Play Music.

Other random bits from day 5 with the Note8:

  • Face scan unlock is working better / faster today
  • Had some Bluetooth issues last night with Flic button not responding to turn off my Lifx smart bulb. I’ve had this issue with other Android phones, while my iPhone 7 Plus works fine.

I’m going to wrap up this diary style review series tomorrow with Day 5, where I’ll talk more about battery life, overall performance, and the camera.

If you have any specific questions that you would like me to answer, be sure and leave them in the comments below.

Check out my earlier posts in this series:
Samsung Galaxy Note8 review (day 1)
Samsung Galaxy Note8 review (day 2 & 3)

Source: The sample for this review was provided by Verizon Wireless. Please visit their site for more info and Amazon to order.

 

Product Information

Price: $960.00
Manufacturer: Samsung
Retailer: Verizon Wireless
Pros:
  • Face unlock working much better/faster today
Cons:
  • Bixby voice assistant isn't ready for prime time

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Samsung Galaxy Note8 review (day 4) originally appeared on The Gadgeteer on September 18, 2017 at 5:23 pm.

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